se365 Terms and Conditions

General Provisions

se365 is a trusted online gaming and betting platform in Bangladesh. These terms and conditions ("Terms") govern the use of the se365 website and all related services. These Terms apply to all users of the platform.

se365 provides slot games, live casino, cricket betting, fishing games, tower games, and various other gaming services on the platform. The platform is fully protected by SSL encryption and operates following a fair play policy.

These terms and conditions are written in Bengali. In the event of any linguistic ambiguity, the interpretation of the se365 authority shall be considered final.

Account Registration

2.1 Registration Eligibility

To open an account at se365, the following conditions must be met:

• The applicant must be at least 21 years of age.
• Each person may create only one account.
• All information provided at the time of registration must be accurate, complete, and up to date.
• The user must provide a valid active mobile number and email address.

2.2 Account Security

It is your responsibility to keep your account login details completely confidential. Sharing your password with any other person is prohibited. Any unauthorized access to your account must be reported to the se365 support team immediately.

2.3 Identity Verification (KYC)

se365 may at any time request a copy of a national ID card, passport, or other government-issued identification to verify a user's identity. se365 reserves the right to suspend the account or any withdrawal request if the required documents are not provided.

Age Restrictions

se365 believes that responsible gaming starts with ensuring the right age. If any user opens an account by providing a false age, that account will be closed immediately and all associated funds may be forfeited.

A request to parents and guardians — please remain vigilant to ensure that minors cannot access online gaming platforms, and use parental control software where necessary.

Deposits and Withdrawals

4.1 Deposits

The following methods are currently available to deposit money at se365:

• bKash
• Nagad
• Rocket
• Upay

The minimum deposit amount for all methods is ৳200. Deposits are generally processed instantly.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals will only be made to the payment method used for the deposit.

Before approving a withdrawal, the se365 authority may request identity verification or additional documents, particularly for large transactions. se365 reserves the right to suspend withdrawals in the event of any suspicious activity.

Bonuses and Promotional Offers

5.1 Welcome Bonus

When you open an account at se365 for the first time and make a deposit, you receive a 100% first-deposit bonus of up to ৳10,000. The wagering requirement for this bonus is 15 times (15x).

For example: if you deposit ৳5,000 you will receive a ৳5,000 bonus. Before the bonus becomes withdrawable, you must wager a total (deposit + bonus) of ৳10,000 × 15 = ৳150,000.

5.2 General Bonus Terms

• Each bonus offer has a specific validity period — any unused bonus will be cancelled after the period expires.
• A bonus offer may be used only once — claiming a bonus through multiple accounts is prohibited.
• A maximum bet limit may apply to wagers placed with bonus funds.
• se365 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If any irregularity or fraud is suspected in bonus activity, the relevant bonus and winnings may be forfeited.

5.3 VIP and Cashback Program

se365 has four VIP tiers that offer weekly cashback benefits to regular players:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.1% weekly cashback
• Platinum — up to 1.5% weekly cashback

Advancement to a VIP tier depends on regular participation and activity on the platform. Additional benefits and special offers are available at each tier.

Fair Play and Security

se365 operates fully on a fair play policy. The outcomes of all games displayed on the platform are determined through Random Number Generator (RNG) technology, which is completely impartial and cannot be predetermined.

All data transmitted on the platform is protected by SSL encryption technology. Users' personal and financial information is stored with the highest level of security.

• se365 does not predetermine or alter the outcome of any game.
• The use of fraudulent software or automated bots on the platform is strictly prohibited.
• In the event of any technical error, the decision of the se365 authority will be considered final.

Prohibited Activities

The following activities are strictly prohibited on the se365 platform, and if such activities are identified, the account may be closed, funds forfeited, and legal action may be taken:

• Creating or operating multiple accounts ("multi-accounting").
• Creating an account using another person's identity or information.
• Placing bets in violation of bonus terms or with the intent to defraud the system ("bonus abusing").
• Using automated software, bots, scripts, or hacking tools.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting unauthorized access to the platform's servers or systems.
• Conducting transactions using third-party accounts or payment methods.
• Participating in collusion or group fraud with other users.

Account Suspension and Closure

8.1 Suspension or Closure by se365

se365 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• If any provision of these terms and conditions is violated.
• If the information provided is found to be false or misleading.
• If fraudulent activity is suspected on the account.
• If the account's security is believed to be at risk.

8.2 Closure by the User

If a user wishes to voluntarily close their account, they may contact se365's 24/7 live chat support. It is possible to withdraw any available balance before the account is closed.

Responsible Gaming

se365 believes in responsible gaming and is committed to helping users develop healthy gaming habits. Gaming is entertainment, not a source of income — always keep this in mind.

se365 provides the following protective measures for users:

• Deposit Limits: Set your own weekly or monthly deposit limit.
• Self-Exclusion: The ability to suspend your own account for a set period of time.
• Reality Check: Set regular reminders for your gaming time.

If you feel that gaming is having a negative impact on your life or the life of someone you know, please contact our support team. For more information, visit our Responsible Gaming page.

Privacy and Data Protection

se365 places the highest importance on the privacy of users' personal information. Details on how your information is collected, used, and stored can be found in our Privacy Policy.

In brief, se365 follows these policies:

• User information is never sold or transferred to third parties.
• Financial transaction data is processed with the highest encryption protection.
• Information may be shared with relevant authorities in the case of legal obligations.
• Users may view their stored information or request corrections.

Dispute Resolution

In the event of any dispute or complaint, users are requested to first contact the se365 support team. Our 24/7 live chat support provides service in Bengali and most issues are resolved quickly.

If the matter is not resolved through the support team, please send a detailed complaint by email to [email protected]. We will aim to respond within 5 business days of receiving the complaint.

In the event of a dispute relating to any gaming outcome, se365's server logs and the records of the gaming technology provider will be considered as final evidence.

Changes to Terms

se365 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, an effort will be made to notify users, however this cannot be guaranteed in all cases.

Continuing to use the platform after any changes will be considered as acceptance of the new terms. It is therefore advised to check this page regularly.